Updates Archive - 2015
Happy December everyone!
For the month of November, two (2) chinchillas were surrendered and three (3) chinchillas were adopted. Christmas is just around the corner and we?re eagerly anticipating the start of a new year. Thanksgiving came and the chinnies received an extra special gift that day from one of our chinnie friends. Thank you George and family for your continued support and generous surprises.
Now. We have some very, very important news to share. The people from the Rock Spring Farm contest that we entered to win the farm, contacted us the day before Thanksgiving to let us know that our essay was chosen as one of the finalists. In the next sentence, however, we read that the target number of entries did not come in, so the contest is canceled.
*cue panicked music*
Pan out on person, hanging off the edge of a cliff?
Zoom in on hands outstretched?reaching?reaching towards a saviors hand?fingertips barely touching?
?then plummeting off the edge.
Yup. That?s how Whimsy feels right about now. It?s been rather depressing to say the least. (Actually, there was a day or two of hysterical sobbing). It?s one thing to learn the contest is over and we didn?t win. It?s quite another thing to learn we were one of the ?chosen ones? and had a very VERY good chance at winning.
But the saga continues. The owners have extended an offer to purchase the property at a reduced price. So, if anyone happens to have a spare $615,000 that they don?t need, just let us know.
The property has a rental cottage that would help apply towards the mortgage payment. We also learned that some of the contestants have expressed the willingness to donate their entry fee to help someone from the contest purchase the farm. If everyone from the contest donated their entry fee, it would make a HUGE down payment. We have been talking with a mortgage lender and are considering starting a ?Go Fund Me? page to help with this dream?but Whimsy thinks that?s kinda tacky. What do y?all think?
Pet stores advocate a plethora of dangerous items, including food, treats, plastic exercise balls, hanging wire hay balls, etc. Your job is to weed through the bling and choose the best. (Which is another reason why our web store began. We do our very best to offer affordable, healthy items! Don't even get me started on those who offer flavored and colored loofahs!)
How to place an order the smart way.
As a single mother of four, it became very important to learn ways to manage and save money. As an educator, I like to share that knowledge. Shipping costs are determined by the size, weight and distance the box has to travel. When we receive mail orders, sometimes a slight modification can save a lot on the cost of shipping. For example, the package deals we offer make the best use of flat rate boxes that contain heavy, dense items that are usually cheap to buy, but expensive to ship. In those boxes we?ve combined the most popular items packed in a way that would maximize the use of the space therein.
Size. Items over 12? automatically require an oversized box. This means an oversized shipping cost, which may or may not be terrible. If size is coupled with heavy weight or distance, then the shipping cost naturally rises. If the number of items ordered fills a box that is larger than 12?x12?x12?, that is also considered ?oversized?.
Weight. Heavy items such as pellets, dust, supplies by the pound, etc. can add a surprising charge to the shipping cost. Again, this is especially true if coupled with size or distance. Sometimes adding on a single bag of pellets to get an order to the minimum cost makes the shipping more expensive than the actual item! We have in the past let our customers know when certain items throw an order off when it comes to making the shipping affordable. Even though our recommendation to omit an item from an order results in a net loss to us, the peace of mind sharing the knowledge is priceless.
Distance. Orders coming in within 300 miles of our facility are generally fairly inexpensive to send. Certain major cities are also a less expensive delivery option because the shipping route for the post office is short and direct.
Combined orders. Small orders placed often is actually more expensive to our customers in the long run. Monthly $30 minimum orders still carry the postal service base rate, plus the adjustments for size, weight, distance and handling. Sounds confusing, eh? Here?s an example: one customer orders a bag of pellets, rosehips, hay cubes and cookies one month, then the next month an assortment of chew toys. Instead of paying shipping twice on two very different orders, by combining the basics with the chew toys the cost of shipping could have been the same as just shipping out the first box! The cost of the chew toys added on to the heavy items wouldn?t make a substantial difference, but the cost of sending chew toys alone can nearly double the shipping price. Make more sense now?
Information ambushing. Incoming emails are sorted according to priority or difficulty. Our favorite emails are adoption inquiries, but store orders rank a very close second. When an order is cleverly disguised as a request for basic chinchilla care questions, it?s like throwing sand in Whimsy?s gears. Likewise, the assurance of sending in an order ?soon? after posing a difficult question really comes across as an empty promise. Once again, our website is chock full of information. It may take a little bit of digging, but so many gems of information are found along the way. ;)
Incomplete orders. Whimsy is not a mind reader. Vague emails requesting ?those red, round things? or ?some? ledges are frustrating. Our website has pictures and item names, use them. We can get your package on its way much, much faster if we don?t have to play email ping-pong asking for clarification. Also, please include the zip code or shipping address. The only address we know by heart is for Grandma and Grandpa.
hope this information is helpful. With the above tips in mind, happy
shopping! And no, we really don't ship live animals in boxes. :P
Happy February everyone!
For the month of January, eleven (11) chinchillas were surrendered and seven (7) chinchillas were adopted. As usual, we had bunches and bunches of chins visiting for the holidays while their two-footed pets went on vacation. During this time we actually received multiple requests for matchmaking to enlarge the already happy families. New chin owners quickly discover whether or not a chinchilla is the right pet for them. Some people end up expanding their herd, while others decide to bow out and re- surrender their new pets. It’s sad, but a true fact of rescue work.
We all carry preconceived ideas about how life will be with a pet chinchilla. Someone who has owned one before assumes all chins act like their first pet. Someone who has never owned a chin may mistakenly think they are all cuddly, warm balls of delight. Chins each come with their own, individual personality and temperament, but chinchillas all share some very basic qualities. They are prey animals, so are prone to a flight (run away) response. Sensitive individuals may take this behavior personally. Please know that a chin who runs away from you is not rejecting you. They’re just doing what is natural. Some chinchillas are born with a more inquisitive nature. Those make the best pets. A chinnie who eagerly comes forward for a treat, scratch on the head, or out for playtime is a joy to have.
Another part of the joy of owning a new pet is in personalizing your relationship. Adoptive chinchilla owners often ask, “Is it ok if I change my chinchilla’s name?” For the most part, chinchillas do not respond to the sound of their name. (We have a couple of chinchillas here who would beg to differ.) In general though, your pet chinchilla is most likely to respond to certain tone of voice or to the sound of the treat bag opening!
Some chinchillas seem to absolutely bloom in the care of one person as compared to another and it doesn’t always have to do with quality of care. Remember your grade school experiments where you were instructed to provide the exact same water levels, light, food, etc. for a plant, but were instructed to sing to, love on and think happy thoughts towards one plant, and ignore the other? The atmosphere in which a pet chinchilla lives can also affect their temperament and health.
When you adopt a chinchilla, it’s the beginning of a whole new relationship. If changing the chinnie’s name helps to solidify that relationship, then we give it a thumbs up. And if your chinnie comes when called, you know you have a winner.